Shipping Policy

SHIPPING

What are the delivery charges?

Delivery charge varies with each Product you Purchase.

Bharatemall incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

For Products weight of more than 5kg , either individually or with multiple items product at once,, A flat charge of Rs 45 per kg is charged excluding taxes.

Products weight less than 5kg , either individually or with multiple items product at once,, A slab wise charge of Rs 45 per 500g is charged excluding taxes.

WHY DOES THE DELIVERY DATE NOT CORRESPOND TO THE DELIVERY TIMELINE OF X-Y BUSINESS DAYS?

It is possible that that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Bharatemall do not work on Sundays and this is factored in to the delivery dates. What is the estimated delivery time?

Bharatemall generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

• The Bharatemall offering the product

• Product's availability with the Bharatemall

• The destination to which you want the order shipped to and location of the Bharatemall. Are there any hidden costs (sales tax, octroi etc) on items sold by Bharatemall on Bharatemall?

There are NO hidden charges when you make a purchase on Bharatemall. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Bharatemall's shipping policy.

Why does the estimated delivery time vary for each Bharatemall?

You have probably noticed varying estimated delivery times for Bharatemall of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Bharatemall, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page to know more accurate delivery times on the product page itself.

Bharatemall does not/cannot ship to my area. Why?

Please enter your pincode on the product page.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

• Whether the Bharatemall ships to your location

• Legal restrictions, if any, in shipping particular products to your location

• The availability of reliable courier partners in your location

At times Bharatemall prefer not to ship to certain locations. This is entirely at their discretion.

RETURNS ARE SUBJECTED TO OUR RETURN POLICY

Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Bharat Couriers & cargo Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Bharat Couriers & cargo, you can return the item through a third-party courier service. Return fees are borne by the user or the person or Entity placing the order

What do the different tags like "In Stock", "Available" mean? 'In Stock'

"In Stock", Bharatemall will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Available'

The Bharatemall might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'PREORDER' OR 'FORTHCOMING'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned.

'OUT OF STOCK'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'BACK IN STOCK SOON'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Bharatemall.

'TEMPORARILY UNAVAILABLE'

out of stockThe product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'PERMANENTLY DISCONTINUED'

This product is no longer available because it is obsolete and/or its production has been discontinued.

'OUT OF PRINT'

This product is not available because it is no longer being published and has been permanently discontinued.